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Digital World

Uganda: One year of social media tax

Simone Schlindwein
July 20, 2019

The introduction of a social media tax a year ago in Uganda caused an outcry from government critics and rights groups. And today, even some of the staunchest supporters of the tax are no longer convinced.

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Man looking at a smartphone
Image: AFP/Getty Images/I. Kasamani

Taxi driver Abdulhakim Kawenja checks his phone. His regular customers usually contact him via WhatsApp. When he doesn't have any customers, he offers his taxi services via Uber. 

Kawenja needs constant internet access, but in the past year that has become difficult. In July 2018, Uganda's government introduced the "over-the-top" (OTT) tax, commonly known as the social media tax, for online services such as WhatsApp, Facebook and Twitter.

The 26-year-old boycotted the tax. "I just didn't find it fair," he said. After all, internet costs in Uganda are already quite high. Uganda's gross domestic product (GDP) per capita per day is currently at $1.90 (€1.69 or 7,000 Ugandan shillings), and many live off less. "If you pay 1,000 shillings per day for your internet data of 50 megabytes and you then have to pay an extra 200 shillings tax, that's a big challenge," Kawenja says. For 200 shillings ($0.05, €0.04), you can by a kilogram of maize in Uganda. 

Read more: "If surveillance is a daily thing, people start to think twice before going online"

Hands with a phone showing a comment on the OTT tax
Ugandan internet usage went down by 30% when the tax was introducedImage: AFP/Getty Images/I. Kasamani

VPN to dodge OTT

Kawenja usually pays his taxes. He pays his income tax; he just doesn't pay his social media tax. "I prefer to use VPNs so that I can avoid the Ugandan social media restrictions," he says. The VPNs allow him to use an IP address outside Uganda. This eats up more battery power and data than a local address would, but he still thinks it's worth it.

For many young Ugandans who are critical of the government, boycotting the tax is a silent rebellion against the ruling party. In fact, the social media tax initiative came from President Yoweri Museveni personally. In early 2018, he complained that young people spent too much of their time on WhatsApp and other online applications and were responsible for spreading false information.

A short while later, Museveni loyalists proposed the bill in parliament. The law was quickly passed in May 2019 and came into force in July in time for the start of the financial year. From one moment to the next, Ugandans were no longer able to simply send or receive WhatsApp messages. Instead, a message popped up asking them to first pay their tax via a mobile money transfer. On the same day, opposition politicians, including the prominent musician and lawmaker Robert Kyagulanyi, also known as Bobi Wine, called people out to protest. The police dispersed the protests with tear gas and rubber bullets and that was that: The tax was there to stay. 

Read more: Uganda's new social media tax 'attacks free speech,' say rights groups

Attack on freedom of expression?

For human rights lawyer Eron Kiiza, the taxes are simply a further instrument to muzzle freedom of expression and speech. "There is no legal prohibition of rumor-mongering if it does not constitute defamation. There is no national or international law that prohibits rumor-mongering," Kiiza explains.

Kiiza is currently working on a class action law suit filed by journalists and rights groups at Uganda's constitutional court. He's hoping for a hearing soon.

Ugandans have in the past experienced the government blocking the internet during protests and elections, but Uganda's government denies that there is any connection between the tax and the internet shutdowns.

"One of the reasons that this tax was introduced is that we see more and more people using internet data for communication and therefore the telephone companies were losing revenue, as well as the government," Vincent Semura from Uganda's tax authority told DW.

Read more: Digital colonialism: Cheap internet access for Africa, but at what cost?

Police stand ready for protesters in Kampala
Protests against the tax were answered with tear gas and rubber bulletsImage: DW/S. Schlindwein

Overestimated revenue

A year after the introduction of the tax, however, even Semura admits that the government overestimated the gains from the new tax. So far it has brought in just 17 % of the hoped-for revenue. "So many people are avoiding the tax with VPNs," says Semura.

Uganda said it needed the money to further develop internet infrastructure in rural parts of the country with little internet access. At the same time, however, Uganda's state-run telecommunications authority reported that the number of internet users had dropped by 30%, or up to 3 million users, since the introduction of the tax.

A year after the introduction of the bill, lawmakers, who are among the country's highest income earners, also started complaining about the costs. Initially, the government had said that it would foot the tax bill for the parliamentarians. Then, however, House Speaker Rebecca Kadaga put her foot down: Most of the lawmakers, she argued, had voted for the bill. Therefore, she said, they must carry the costs.

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